Purpose

This article outlines all of the networking requirements that are needed to accommodate a ReadyTouch kiosk that utilizes a Meraki Z1/Z3 router. The Meraki router creates a secure network connection between the devices plugged into the router and the 365 servers. All traffic initiated from the kiosks travels through this secure, private connection, known as a VPN Tunnel. 

Please contact 365 Support at 888-365-6282 or support@365smartshop.com if you have any questions related to this document.

To view more network requirements for our various products, please see Master Article - US & Canada Network Requirements.

ReadyTouch Network Requirements

All 365 Point of Sale Systems require:

• A persistent internet connection
  • A “persistent” network connection is always on. This can be the local network of the business where the kiosk is located, or dedicated DSL line, or any other “always on” type connection
• A minimum speed of 1 Mbps upload and 2 Mbps download
• Firewall exceptions to allow local session generated traffic

Further information is listed in this article below.

ReadyTouch Network Configuration

All new ReadyTouch POS have a Meraki VPN router. This can be either the Meraki Z1 or Meraki Z3 router.

Contact your local network administrator or 365's Support department at 888-365-6282 or support@365smartshop.com with any questions related network configuration.

Meraki Routers (VPN)

Typically, all newer ReadyTouch devices have a Meraki Z3 router. There will also be the prior model, the Meraki Z1, in the field on older ReadyTouch devices. Both Meraki router models facilitate a VPN connection.

The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a “VPN tunnel” (Virtual Private Network) and uses a communication protocol called IPsec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.

Router Setup and Installation

1. Using an operator-provided network cable, connect the "Internet" port to your local internet connection jack. The maximum cable length is 100ft.
   
   
2. Using the included network cable, connect one of the LAN ports to the kiosk.
   
   
3. Using the included power adapter, plug the “Power” port into a nearby power outlet.

White List Addresses

Below is a brief summary of what needs to be opened for the system to function properly.