This article outlines all of the networking requirements that are needed to accommodate a ReadyTouch kiosk that utilizes a Meraki Z1/Z3 router. The Meraki router creates a secure network connection between the devices plugged into the router and the 365 servers. All traffic initiated from the kiosks travels through this secure, private connection, known as a VPN Tunnel.
Please contact 365 Support at 888-365-6282 or email@example.com if you have any questions related to this document.
To view more network requirements for our various products, please see Master Article - US & Canada Network Requirements.
ReadyTouch Network Requirements
All 365 Point of Sale Systems require:
- A persistent internet connection
- A “persistent” network connection is always on. This can be the local network of the business where the kiosk is located, or dedicated DSL line, or any other “always on” type connection
- A minimum speed of 1 Mbps upload and 2 Mbps download
- Firewall exceptions to allow local session generated traffic
Further information is listed in this article below.
ReadyTouch Network Configuration
All new ReadyTouch POS have a Meraki VPN router. This can be either the Meraki Z1 or Meraki Z3 router.
Contact your local network administrator or 365's Support department at 888-365-6282 or firstname.lastname@example.org with any questions related network configuration.
Meraki Routers (VPN)
Typically, all newer ReadyTouch devices have a Meraki Z3 router. There will also be the prior model, the Meraki Z1, in the field on older ReadyTouch devices. Both Meraki router models facilitate a VPN connection.
The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a “VPN tunnel” (Virtual Private Network) and uses a communication protocol called IPsec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.
Router Setup and Installation
- Using an operator-provided network cable, connect the "Internet" port to your local internet connection jack. The maximum cable length is 100ft.
- Using the included network cable, connect one of the LAN ports to the kiosk.
- Using the included power adapter, plug the “Power” port into a nearby power outlet.
White List Addresses
Below is a brief summary of what needs to be opened for the system to function properly.
|Meraki Cloud Communication||
|Meraki VPN Registry||
||UDP: 32768 through 61000|
|Cisco Umbrella DNS for Meraki Router DHCP assignments||
|Credit Card Servers||
UDP/TCP: 11079, 11099 (if Split-Tunneling)
UDP: 5938 TCP: 5938, 443, 80
|Messaging Queue Gateway||
||TCP/UDP: 61617, 8155|
|Order Ahead mobile app authentication service||
||TCP: 443, 80|
|OS Security & Package Repos||
||TCP: 443, 80|
|Operator using POS WiFi for inventory or sales on-site||
|8-26-2021||CK||Created article from existing PDF.|
|2-15-2022||CK||Added note regarding PoE capability|
|2-18-2022||CK||Updated Messaging Gateway section, added:
|3-1-2022||CK||Added "OS Security & Package Repos" row|
|5-27-2022||CK||Edited OS Security & Package Repos|