Purpose
This article outlines all of the networking requirements that are needed to accommodate a ReadyTouch kiosk that utilizes a Meraki Z1/Z3 router. The Meraki router creates a secure network connection between the devices plugged into the router and the 365 servers. All traffic initiated from the kiosks travels through this secure, private connection, known as a VPN Tunnel.
Please contact 365 Support at 888-365-6282 or support@365smartshop.com if you have any questions related to this document.
To view more network requirements for our various products, please see Master Article - US & Canada Network Requirements.
ReadyTouch Network Requirements
All 365 Point of Sale Systems require:
- A persistent internet connection
- A “persistent” network connection is always on. This can be the local network of the business where the kiosk is located, or dedicated DSL line, or any other “always on” type connection
- A minimum speed of 1 Mbps upload and 2 Mbps download
- Firewall exceptions to allow local session generated traffic
Further information is listed in this article below.
ReadyTouch Network Configuration
All new ReadyTouch POS have a Meraki VPN router. This can be either the Meraki Z1 or Meraki Z3 router.
Contact your local network administrator or 365's Support department at 888-365-6282 or support@365smartshop.com with any questions related network configuration.
Meraki Routers (VPN)
Typically, all newer ReadyTouch devices have a Meraki Z3 router. There will also be the prior model, the Meraki Z1, in the field on older ReadyTouch devices. Both Meraki router models facilitate a VPN connection.
The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a “VPN tunnel” (Virtual Private Network) and uses a communication protocol called IPsec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.
Router Setup and Installation
- Using an operator-provided network cable, connect the "Internet" port to your local internet connection jack. The maximum cable length is 100ft.
- Using the included network cable, connect one of the LAN ports to the kiosk.
- Using the included power adapter, plug the “Power” port into a nearby power outlet.
White List Addresses
Below is a brief summary of what needs to be opened for the system to function properly.
Description | FQDN/IP | Ports |
Meraki Cloud Communication |
|
UDP: 7351 |
Meraki VPN Registry |
|
UDP: 9350 |
IPsec VPN |
|
UDP: 32768 through 61000 |
Cisco Umbrella DNS for Meraki Router DHCP assignments |
|
|
Credit Card Servers |
|
UDP/TCP: 11079, 11099 (if Split-Tunneling) |
TeamViewer |
|
UDP: 5938 TCP: 5938, 443, 80 |
Messaging Queue Gateway |
|
TCP/UDP: 61617, 8155 |
Order Ahead mobile app authentication service |
|
TCP: 443, 80 |
OS Security & Package Repos |
|
TCP: 443, 80 |
Operator using POS WiFi for inventory or sales on-site |
|
Change Log
Date | Author | Notes |
8-26-2021 | CK | Created article from existing PDF. |
2-15-2022 | CK | Added note regarding PoE capability |
2-18-2022 | CK | Updated Messaging Gateway section, added:
|
3-1-2022 | CK | Added "OS Security & Package Repos" row |
5-27-2022 | CK | Edited OS Security & Package Repos |