HelpCenter

Network Requirements - 365Dining / ReadyTouch
Updated

Table of Contents:

 

Purpose

This article outlines all of the networking requirements that are needed to accommodate a ReadyTouch kiosk that utilizes a Meraki Z1/Z3 router.

Please contact 365 Support at 888-365-6282 or support@365smartshop.com if you have any questions related to this document.

To view more network requirements for our various products, click here.

 

ReadyTouch Network Requirements

All 365 Point of Sale Systems require:

  • A persistent internet connection
    • A “persistent” network connection is always on. This can be the local network of the business where the kiosk is located, or dedicated DSL line, or any other “always on” type connection

  • A minimum speed of 1 Mbps upload and 2 Mbps download

  • Firewall exceptions to allow both inbound and outbound connections

Further information is listed in this article below.

 

ReadyTouch Network Configuration

All new ReadyTouch POS have a Meraki VPN router. This can be either the Meraki Z1 or Meraki Z3 router.

Contact your local network administrator or 365's Support department at 888-365-6282 or
support@365smartshop.com with any questions related network configuration.

 

Meraki Routers (VPN)

Typically, all newer ReadyTouch devices have a Meraki Z3 router. There will also be the prior model, the Meraki Z1, in the field on older ReadyTouch devices. Both Meraki router models facilitate a VPN connection.

 

z1.png
z3.png

 

The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a “VPN tunnel” (Virtual Private Network) and uses a communication protocol called IPsec with IKE in order to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.

 

Below is a brief summary of what needs to be opened for the system to function properly. You can find exact details in the White List Addresses table below.

 

White List Addresses

Description FQDN/IP Ports
Meraki Cloud Communication
  • 108.161.147.0/24

  • 199.231.78.0/24

  • 64.62.142.12/32

  • 54.193.207.248/32

  • 209.206.48.0/20
UDP: 7351
Meraki VPN Registry
  • 199.231.78.0/24

  • 64.156.192.245/32

  • 108.161.147.0/24

  • 209.206.48.0/20
UDP: 9350
IPsec VPN
  • 69.39.84.205/32

  • 69.39.84.206/32
UDP: 32768 through 61000
Credit Card Servers

UDP/TCP: 11079, 11099
(if Split-Tunneling)

TeamViewer

UDP: 5938 

TCP: 5938,
443, 80

Messaging Queue Gateway
  • ssl://b-46fc5d10-881e-459c-bcc6-ad3299fae303-1.mq.us-east-2.amazonaws.com:61617

  • ssl://b-46fc5d10-881e-459c-bcc6-ad3299fae303-2.mq.us-east-2.amazonaws.com:61617

  • ssl://mq1-prod.365rm.com:61617

  • ssl://mq2-prod.365rm.com:61617
TCP/UDP: 61617
Operator using POS WiFi for inventory or sales on-site  

 

Change Log
Date Author Notes
8-26-2021 CK Created article from existing PDF.