HelpCenter

ADM - Add Image to Digital and Printed Receipts - External
Updated

Table of Contents

 

Overview

Digital and printed receipts, that consumers receive after a transaction, can have an image shown. This typically would be used for the company's logo. A 365 agent must enable the setting and load the desired image.

 

Digital Receipt Logo Example

mceclip0.png

Physical Receipt Logo Example

physicalreceipt__2_.png

 

Image Parameters

Settings for Logo Submission

Image Types

  • Adobe Illustrator: .ai
  • Bitmap Image File: .bmp
  • Scalable Vector File: .eps
  • PDF (if logo is vector in file): .pdf

 

Image Resolution

  • Minimum resolution for a receipt image: 609px wide by 609px tall

 

Preferred Colors

The printed receipts will not print in color.

  • One color version
  • A dark color version would also be acceptable

 

Printer Settings for Logo

These settings should be stored on the printer for the logo to display properly.

  • Maximum logo image file size (to store directly in NV memory of Printer): 256 kb
  • 16 scale, bmp at 203dpi

 

Upload Receipt Image

Since printed receipts can only use a one color or dark color image, we offer the ability to set the digital receipt image file to be different than the physical receipt image file within ADM. We also offer the ability to set images at an organization level or at a location level. Please contact 365 Support via phone (numbers are provided by country in the footer of this page) or email (support@365smartshop.com) and provide the image (within the parameters defined above).