Purpose

This article outlines all of the networking requirements that are needed to accommodate a V5 MicroMarket kiosk that utilizes a Meraki Z1/Z3 router.

Please contact 365 Support at 888-365-6282 or support@365smartshop.com if you have any questions related to this document.

To view more network requirements for our various products, see Master Article - US & Canada Network Requirements.

V5 Network Requirements

All 365 kiosks require the following:

• A persistent internet connection.
  • A “persistent” network connection is always-on. This can be the local network of the business where the kiosk is located, a dedicated DSL line, or any other “always-on” type of connection.
    
    
• A minimum network speed of 2 Mbps download and 1 Mbps upload.
  • Normal kiosk data usage averages between 20-40 MB per day. Please note that usage varies significantly, influenced by many factors including other networked devices like DVRs, temperature sensors, and other connected 365 POS devices, usage volume, remote access support sessions, and the frequency in which the kiosk is updated. 
    
    
• Firewall exceptions to allow both inbound and outbound connections (ports are listed below).
  
  • To entirely avoid whitelisting our network requirements on a local firewall, the local IT team in charge of the local network can place the kiosk's secure 365 router on a DMZ or guest VLAN. This includes whitelisting our devices from any Network ACLs that may be present as well as generally avoiding packet inspection tools that can disrupt SSL/TLS communication.
  • Cellular connections such as OptConnect rarely have issues with restricted traffic.

V5 Network Configuration

A V5 kiosk can function with or without a hardware VPN. There are different network requirements depending on the router enclosed in the kiosk base:

• Meraki routers facilitate the VPN connection.
  
  
• Cisco RV110w, RV130, RV215w, and similar model routers do not use a VPN.
  • V5 kiosks will utilize these models if it was a legacy kiosk converted to V5.

V5 Kiosks on Meraki Routers (VPN)

Typically, all-new V5 kiosks have a Meraki Z3 router which facilitates the VPN connection. There will also be the prior model, the Meraki Z1, in the field on existing V5 kiosks.

• In Canada, some V5 kiosks will utilize our older Cisco RV router. Please confirm the type of router that the kiosk is utilizing before making any changes to your firewall.

Meraki Z3 Router:

Meraki Z1 Router:

The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a “VPN tunnel” (Virtual Private Network) and uses a communication protocol called IPsec with IKE to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.

The majority of our traffic traverses over the VPN. However, certain traffic will still be sent over WAN straight to the internet. If you do not want to whitelist everything required, it does not need to be behind the local IT firewall. The 365 router can be placed on a DMZ or guest VLAN.

White List Addresses - Meraki Routers

V5 Kiosks on Cisco RV Routers (No VPN)

Legacy kiosks that have been upgraded to V5 will not have a hardware VPN from a Meraki router. Instead, they will use the existing Cisco RV110w router and rely on the MQTT communication protocol. This process is also known as a Legacy to V5 CPU Swap.

We also carry RV130 and RV215w Cisco routers which look very similar to the RV110w shown below.

Cisco RV110w Router:

White List Addresses - Cisco RV Routers