HelpCenter

US/Canada - Network Requirements - V5 MicroMarket Kiosks
Updated

Purpose

This article outlines all of the networking requirements that are needed to accommodate a V5 MicroMarket kiosk that utilizes a Meraki Z1/Z3 router.

Please contact 365 Support at 888-365-6282 or support@365smartshop.com if you have any questions related to this document.

To view more network requirements for our various products, click here.

 

V5 Network Requirements

All 365 kiosks require the following:

  • A persistent internet connection.
    • A “persistent” network connection is always-on. This can be the local network of the business where the kiosk is located, a dedicated DSL line, or any other “always-on” type of connection.

  • A minimum network speed of 2 Mbps download and 1 Mbps upload.
    • Normal kiosk data usage averages between 20-40 MB per day. Please note that usage varies significantly, influenced by many factors including other networked devices like DVRs, temperature sensors, and other connected 365 POS devices, usage volume, remote access support sessions, and the frequency in which the kiosk is updated. 

  • Firewall exceptions to allow both inbound and outbound connections (ports are listed below).
    • To entirely avoid whitelisting our network requirements on a local firewall, the local IT team in charge of the local network can place the kiosk's secure 365 router on a DMZ or guest VLAN.
    • Cellular connections such as OptConnect rarely have issues with restricted traffic.

 

V5 Network Configuration

A V5 kiosk can function with or without a hardware VPN. There are different network requirements depending on the router enclosed in the kiosk base:

  • Meraki routers facilitate the VPN connection.

  • Cisco RV110w, RV130, RV215w, and similar model routers do not use a VPN.
    • V5 kiosks will utilize these models if it was a legacy kiosk converted to V5.

 

V5 Kiosks on Meraki Routers (VPN)

NOTE: Meraki routers support PoE. It is auto-sensing, limited to 1 PoE device, and is 802.3af capable.

Typically, all-new V5 kiosks have a Meraki Z3 router which facilitates the VPN connection. There will also be the prior model, the Meraki Z1, in the field on existing V5 kiosks.

  • In Canada, some V5 kiosks will utilize our older Cisco RV router. Please confirm the type of router that the kiosk is utilizing before making any changes to your firewall.

 

Meraki Z3 Router:

z3_final.png

Meraki Z1 Router:

meraki_final.png

 

The Meraki router creates a secure network connection between the devices plugged into the router and the 365 server. This connection is called a “VPN tunnel” (Virtual Private Network) and uses a communication protocol called IPsec with IKE to create a private connection over public data pathways. The data is encrypted with two complex ciphers known as AES and 3DES.

 

The majority of our traffic traverses over the VPN. However, certain traffic will still be sent over WAN straight to the internet. If you do not want to whitelist everything required, it does not need to be behind the local IT firewall. The 365 router can be placed on a DMZ or guest VLAN.

 

White List Addresses - Meraki Routers

Service

FQDN/IP

Ports

Meraki Cloud Communication
  • 108.161.147.0/24

  • 199.231.78.0/24

  • 64.62.142.12/32

  • 54.193.207.248/32

  • 209.206.48.0/20

  • 216.157.128.0/20

  • 158.115.128.0/19
UDP: 7351
Meraki VPN Registry
  • 199.231.78.0/24

  • 64.156.192.245/32

  • 108.161.147.0/24

  • 209.206.48.0/20
UDP: 9350
IPsec VPN
  • 69.39.84.205/32

  • 69.39.84.206/32
UDP: 32768 through 61000
Credit Card Servers

TCP/UDP: 11079, 11099

Identity Server  
Identity Server Monitor  
TeamViewer

UDP: 5938 

TCP: 5938,
443, 80

Time Server UDP:123
Messaging Queue Gateway
  • b-46fc5d10-881e-459c-bcc6-ad3299fae303-1.mq.us-east-2.amazonaws.com

  • b-46fc5d10-881e-459c-bcc6-ad3299fae303-2.mq.us-east-2.amazonaws.com

  • mq1-prod.365retailmarkets.com

  • mq2-prod.365retailmarkets.com

  • mq.prod.365rm.us

  • *.prod.365rm.us

  • mq1.prod.365rm.us

  • mq2.prod.365rm.us

  • mq3.prod.365rm.us

  • mq4.prod.365rm.us
TCP/UDP: 61617, 8155
OS Security & Package Repos TCP: 443, 80
Required Websites  
Continuous Router Uplink Status Checks
  • 8.8.8.8

  • 8.8.4.4
 
iMonnit & Monnit Temperature Sensors (Optional Service)

TCP: 3000

UDP: 3000

 

V5 Kiosks on Cisco RV Routers (No VPN)

Legacy kiosks that have been upgraded to V5 will not have a hardware VPN from a Meraki router. Instead, they will use the existing Cisco RV110w router and rely on the MQTT communication protocol. This process is also known as a Legacy to V5 CPU Swap.

We also carry RV130 and RV215w Cisco routers which look very similar to the RV110w shown below.

 

Cisco RV110w Router:

cisco_final.png

 

White List Addresses - Cisco RV Routers

Service

FQDN/IP

Ports

Credit Card Servers TCP/UDP: 11079, 11099
App Update Server (API Server)  
Identity Server  
Identity Server Monitor  
Messaging Queue Gateway
  • b-46fc5d10-881e-459c-bcc6-ad3299fae303-1.mq.us-east-2.amazonaws.com

  • b-46fc5d10-881e-459c-bcc6-ad3299fae303-2.mq.us-east-2.amazonaws.com

  • mq1-prod.365retailmarkets.com

  • mq2-prod.365retailmarkets.com

  • mq.prod.365rm.us

  • *.prod.365rm.us

  • mq1.prod.365rm.us

  • mq2.prod.365rm.us

  • mq3.prod.365rm.us

  • mq4.prod.365rm.us
TCP/UDP: 61617
OS Security & Package Repos TCP: 443, 80
Contents Server  
Time Server UDP:123
Suggested DNS
  • 8.8.8.8 Primary

  • 1.1.1.1 Secondary
 
TeamViewer TCP: 5938,
443, 80

UDP: 5938 
Application Services Gateway  
Required Websites  
iMonnit & Monnit Temperature Sensors (Optional Service)

TCP: 3000

UDP: 3000

 

Change Log
Date Author Notes
8/26/2021 MS Created article & verified accuracy.
10/11/2021 MS Updated MQ Gateway URLs. Removed SSL from beginning of entries & added the following:
  • mq.prod.365rm.us

  • *.prod.365rm.us

2/18/2022 CK Updated Messaging Gateway section, added:
  • prodrepo.365smartshop.com
  • port 8155
3/1/2022 CK Added OS Security & Package Repos sections
5/27/2022 CK Edited OS Security & Package Repos
7/26/2022 MS Heartland has added a new secondary IP to their FQDN. Both router's 'Credit Card Servers' sections have been updated. The primary IP is unchanged (but was previously unlisted). No action should be necessary for operators whitelisting the FQDN:
  • Primary IP: 65.118.49.55
  • Secondary IP: 35.211.11.79
9/7/2022 CL Messaging Queue Gateway, added:
  • mq1.prod.365rm.us
  • mq2.prod.365rm.us
  • mq3.prod.365rm.us
  • mq4.prod.365rm.us

Messaging Queue Gateway, removed:

  • prodrepo.365smartshop.com

Required Websites, changed:

  • removed /login from https://365mobileinventory.com

Application Services Gateway, added:

  • https://kmserver.prod.365rm.us

Application Services Gateway, removed:

  • https://tally.test3.365rm.us
  • https://tally.test4.365rm.us