Purpose

The purpose of this article is to display all external articles on kiosk connectivity in one central location. This includes:

• Verifying if Your Kiosk is Online/Troubleshooting
  • Offline Kiosk: On-Site Troubleshooting
  • Router Troubleshooting
• Additional Resources
  • Network Requirements
  • PicoCooler
  • PicoVend

Verify if Your Kiosk is Online/Troubleshooting

Smart HQ / ADM

• Legacy & V5 - Network Connectivity Verification and Troubleshooting - Operator Guide

Offline Kiosk: On-Site Troubleshooting

This video will demonstrate how to verify kiosk connectivity on V5 and Legacy. It will also walk you through some on-site troubleshooting steps that you can follow to get your kiosk back online.

Router Troubleshooting

• Cisco Router - Troubleshooting
• Linksys Router - Troubleshooting
• Meraki Router - Troubleshooting

NOTE: If you are not able to bring your kiosk online using the remote troubleshooting steps provided in the article above, watch time segment 0:51-4:00 of the Offline Kiosk: On-Site Troubleshooting video.

Additional Resources

Network Requirements

• US & Canada Network Requirements
• International Network Requirements

PicoCooler

• Connecting the PicoCooler to the Network

PicoVend

• PicoVend Connectivity - Ethernet
• PicoVend Connectivity - Troubleshooting SIM
• PicoVend Connectivity - WiFi