MyMarket Account - End User Guide
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Table of Contents

Introduction

1.0 Market Account

1.1 Creating a New Account (New Kiosk User)

1.2 Privacy Settings & Notification Settings

1.3 Fund My Account

1.4 Fund Balance

1.5 Set a Balance Reminder (Optional)

1.6 Linking your kiosk account with My Market Account

1.7 Account Details

1.8 Privacy Settings & Notification Setting

1.9 Fund My Account

1.10 Fund Balance

1.11 Set Balance Reminder (Optional)

1.12 Review My Purchases

2.0 FAQs

How can I create a Market Account?

How can I add funds to my MyMarket Account?

How can I reset my kiosk PIN?

How can I reset my kiosk password?

How can I review my purchases?

 

Introduction

The My Market Account website provides consumers with a full suite of easy to understand, user account management capabilities. Through My Market Account consumers can:

  • Create a new kiosk account
  • Link an existing kiosk account
  • Add funds to their account
  • View their purchase history.

If you have any questions or require any clarification on the information contained, please contact your market administrator.

 

1.0 Market Account

1.1 Creating a New Account (New Kiosk User)

  1. Visit MyMarketAccount.com.

  2. Click Create New Account on the homepage.

  3. Enter the Unique Store ID for this location. (If you don’t know the Unique Store ID, contact your market administrator.)
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  4. Click Next.

  5. Confirm that the Store ID matches the location where you would like to create your account.

  6. You will be prompted with the question, “Have you already created an account at the kiosk for the location?”, click No.

  7. Fill in the account template by completing all of the necessary fields.

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1.2 Privacy Settings & Notification Settings

  1. Click on the check boxes to opt-in or opt-out of notification messages (if you want to receive coupons and market updates, we recommend not deactivating messages).

  2. Click Save. An option to click here to add funds to your account will display.

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1.3 Fund My Account

  1. Click Create New Account on the Fund My Account page.
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  2. Click Save. (You can save multiple cards to your profile.)
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  3. Fill in the Account Details form with your credit card information.

 

1.4 Fund Balance

  1. Select the card you want to use to fund your account using the Account drop-down menu on the Fund Your Account window.

  2. Select the amount to place on your account ($5, $10, $20, $40 or “Other”).

  3. If you selected “Other”, enter a dollar amount.

  4. Click Add funds to your account ($5 or greater).
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1.5 Set a Balance Reminder (Optional)

You can Set a Balance Reminder to notify you that your account is low on funds. You will get an email to remind you that your account has fallen below the amount you designated.

  1. Select an amount ($5, $10, $20, $40, “Other” or “None”) from the Set a Balance Reminder window.

  2. If you selected “Other”, enter a dollar amount (any amount is acceptable).

  3. Click Set reminder amount.
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    Your account is now registered in My Market Account and on the kiosk. To access your account on the kiosk, click the Manage Account button and select Type ID. You will be able to save your fingerprint or barcoded market card to your profile for a quicker checkout.

 

1.6 Linking your kiosk account with My Market Account

  1. Visit MyMarketAccount.com.

  2. Click Create New Account on the Home page.

  3. Confirm that the Store ID matches the location where you want to create your account.
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  4. You will be prompted with the question, “Have you already created an account at the kiosk for the location?”

  5. Click Yes.

  6. Enter in your kiosk Username and PIN.

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1.7 Account Details

The Account Details section will be populated with existing user information provided when the account was created on the kiosk.

  1. Add your email address and create a website password. You will use your email address when you login into your MyMarket Account.

  2. You can enter additional information, such as  Email Address, Mobile Phone, or  Home Phone.

 

1.8 Privacy Settings & Notification Setting

  1. Click on the boxes to opt-in or opt-out of notification messages. (If you want to receive coupons and market updates, we recommend not deactivating.)

  2. Click Save. A message will display with the option to click the here link and set up account funding. (We recommend continuing to fund your new account.) 
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    1.9 Fund My Account

  3. Click Create New Account on the Fund My Account page.
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  4. Fill in the Account Details form with your credit card information.
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  5. Click the Save (You can save multiple cards to your profile.)

 

1.10 Fund Balance

  1. Select the card you want to use to fund your account using the Account drop-down menu on the Fund Your Account menu.

  2. Select the amount you want to place on your account ($5, $10, $20, $40 or “Other”).

  3. If you selected “Other”, enter a dollar amount.

  4. Click Add funds to your account ($5 or greater).
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1.11 Set Balance Reminder (Optional)

You can Set a Balance Reminder to notify you that your account is low on funds. You will get an email to remind you that your account has fallen below the amount you designated.

  1. Select an amount ($5, $10, $20, $40, “Other” or “None”) from the Set a Balance Reminder window.

  2. If you selected “Other”, enter a dollar amount (any amount is acceptable).

  3. Click Set reminder amount.
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1.12 Review My Purchases

When you have begun making purchases on the kiosk, you will be able to see your purchase history online.

  1. Log in to your MyMarket Account.

  2. Click My Purchases from the Main Menu.

  3. Click the View Receipt icon next to a specific transaction.

  4. Click the Print icon to print a copy of your receipt.

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2.0 FAQs

How can I create a Market Account?

  1. Go to mymarketaccount.com.

  2. Click Create a new account.

  3. Enter the unique Store ID in Location Selection.

  4. Enter the following in My Account:
    • First Name
    • Last Name
    • Email Address
    • Username

  5. You can complete any optional fields, such as Alternative Email, Mobile Phone, or Home Phone.

  6. Complete the PINs and Password fields.

  7. Complete the Password fields.

  8. Review the Privacy & Notifications settings.

  9. Click Save.

 

How can I add funds to my MyMarket Account?

  1. Go to MyMarketAccount.com.

  2. Click on the Fund My Account

  3. Go to the Fund your Account drop-down menu in the middle of the page and select a card from your profile to fund your account.

  4. Click on the amount ($15, 25, 35, 50, or “Other”) that you want to place on your account.

  5. If you selected “Other”, enter a dollar amount.

  6. Click Add funds to user account ($5 or greater).

  7. Click Save.

 

How can I reset my kiosk PIN?

  1. Click on the My Account tab.
  2. Click on Change Kiosk PIN.

  3. Enter a new Kiosk PIN (must be numeric and at least four digits).

  4. Confirm (re-enter) the new Kiosk PIN.

  5. Click Save.

 

How can I reset my kiosk password?

  1. Click on the My Account tab.

  2. Click on Change Password.

  3. Enter the new Password (must be at least six characters and contain one number).

  4. Confirm (re-enter) the account password.

  5. Click Save.

 

How can I review my purchases?

  1. Click on My Purchases from the My Account menu. The following information will display for each purchase:
    • Location
    • Purchase Date
    • Item Count
    • Total Sale

  2. Click View Receipt. A copy of the receipt with the following details will display:
    • Items purchased
    • Cost
    • Method of payment

  3. Click Print to print a copy of the receipt.

 

 

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MyMarket Account - End User Guide.pdf
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