To add a tip using the Delta Point-of-Sale, follow these steps:
- Add item(s) to the cart.
- Select Send.
- Select Pay.
- If the order is 0.00 and customer the consumer wants to leave a tip, go to the Payment screen and swipe a credit card. A pre-authorization will be processed. Touch TIP & CLOSE.
- The Server should touch PREAUTH-ACCEP, in the Payment section on the left.
- Enter the tip amount and touch SAVE TIP.
- Confirm that the PREAUTH-ACCEP is still selected, then choose CLOSE.
- If multiple payments are used, such as credit card, coupon or Amex coupon, always confirm that the credit card payment method is selected to Tip & Close.
Note: If the AMEXCOUPON is selected, an error will appear displaying message “Cannot add tip for this”.