How to Register for the HelpCenter

The 365 HelpCenter requires that you create an account and sign in to view our resources and track support tickets in order to protect the security and privacy of our technology. Your account activity is tied to your email address. When registering, we recommend using your work email address or the email you most commonly use to contact 365.


Have you emailed 365 Support since 9/17/18?

  • Yes - You are already registered! Set a password for your account and sign in HERE. Enter the email address you use when emailing into Support when prompted.

  • No - You will need to register for an account to sign in. Click the Sign Up button in the upper, right-hand corner of the HelpCenter or click HERE to sign up.

After completing the steps, you will receive an email to verify your account. Follow the link in the email to complete your registration and sign in. When your registration is complete, you will be able to sign in and view the HelpCenter at


You can also get to the HelpCenter by clicking on Help in ADM (located in the upper right hand corner)