Purpose

The purpose of this article is to provide information on requesting a refund through the 365Pay App or Connect & Pay app.

Process

1. In the app's settings menu, select Account History.
   
   
2. Select the funding event you would like to refund.
   
   
3. Select the Request a Refund button.
   
   
4. If the funding event is older than 90 days or the card used to make the transaction is expired, reach out to 365 Support at support@365smartshop.com or (888) 365-6282.