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365Dining - Cash Drawer Management
Updated

Purpose 

This article explains how to manage cash drawers via ADM for 365Dining devices. Direct management of cash register features were previously unavailable to operators. 

 

Why Use Cash Drawer Management? 

With this feature enabled, a record is made every time a cashier or manager takes responsibility over a cash drawer. This record provides protection to your cashiers and managers, and allows the operator to track the transaction data collected during business hours. 

 

Process

  1. Log in to ADM

  2. Select the Location of the device you would like to manage from the Location List

  3. Select the Device for which you would like to manage the cash drawer

  4. On the Device Summary screen, you will see a setting for Cash Drawer Management, which is set to No by default. Change this setting to Yes

    ADM - Device Summary - Cash drawer management is no.png
  5. Once you have changed the Cash Drawer Management setting to yes, you will now see a new setting appear: End Shift Print Receipt. Turning this on or off determines if a receipt is printed at each end of shift. Whether or not a receipt is printed, the end of shift data is always logged, and will be available in the Cash Drawer Report.

    ADM - Device Summary - Cash drawer management is yes.png

 

Cashier and Manager Experience

With the above settings enabled, a cashout event will be logged in the Cash Drawer Report every time one of three things happens:

  1. the cashier ends their shift and logs out of their drawer, or
  2. the cashier logs out of their drawer sometime during their shift, or
  3. a manager takes over the cash drawer

    RT Kiosk - Cash Drawer Management - Select or lock cash drawers

If you have the End Shift Receipt setting turned On, an End Shift receipt will print every time, as well. 

 

Cash Drawer Receipt Example.png

If you have the End Shift Receipt setting turned Off, receipts will not print, but the cashout will still be logged in the report. 

If an error occurs and the receipt cannot print, the event will still be logged in the report. 

 

RT Kiosk - Cash Drawer Management - Print Receipt Failed.png

 

Interactive Demo

You can practice enabling these settings in the walk through below. You can also find this walk through at Cash Drawer Management | 365 Retail Markets Demos.