HelpCenter

The Stock App by Parlevel is an iOS based application for your drivers to use while servicing their routes.

Navigating the App

1. When you log in to the Stock App, all assigned routes that have been started or are ready to start are displayed.

2. To view the locations on the route, press the route you want to begin servicing. The address is displayed for each location, as well as the number of machines per location.

3. The next stop on your route is listed at the top of the list. Tap the location name to see what machines to service.

4. Not Serviced is displayed to the right of the machines that have not been serviced.

5. The next machine to service is listed at the top of the list. To service the machine, tap the machine name.
   
   

Servicing Machines

Online machines:

1. Open the machine door.

2. Press the Fill/DEX button on the telemeter.

3. Take out the money.

4. Scan or manually enter the Money Bag number.

5. To enter the change that was deducted from the petty cash bag and used to restock the coin mech, tap Add Change.

6. To enter the total amount of refunds issued directly to the account during service, tap Add Refund.

7. To add any notes applicable to the machine, tap Add Note.

8. To view the amount of items to stock per slot, press Prekitting.

9. When you are finished servicing the machine, the Manual Parlevel button becomes the Inventory button.

10. To make any adjustments if the after-service inventory does not match the physical inventory for the product, tap Inventory.

    • To adjust the inventory, tap Add or Subtract buttons.

    • To adjust the parlevel, tap Parlevel, and enter the adjusted parlevel.

    • To record any items pulled from the machine, press the downward caret. Enter shrinkage in the available fields.

    • Tap Save.

    • Tap Save All.
      
      

Offline machines:

1. Open the machine door.

2. Take out the money.

3. Scan or manually add the Money Bag number.

4. To enter the change that was deducted from the petty cash bag and used to restock the coin mech, tap Add Change.

5. To enter the total amount of refunds issued directly to the account during service, tap Add Refund.

6. To add any notes applicable to the machine, tap Add Note.

7. Tap Offline Service.

8. Enter the Cash Meter amount.

9. To adjust the number of items actually stocked per slot, tap Add or Subtract buttons.

10. To record any items pulled from the machine, tap Pulled.

11. Enter the quantity pulled.

12. Tap Save.

13. To finish servicing the machine, tap Save.